Privacy Policy

Trust At Home LLC (“Company,” “we,” “our,” “us”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website trustathomellc.com (the “Site”) and when you engage with our services.

By using our Site or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a. Personal Information You Provide:

Name, email address, phone number, and mailing address
Health-related information (if you submit forms regarding care services)
Payment and billing details (if applicable)

b. Automatically Collected Information:

IP address, browser type, operating system, and device information
Pages visited, time spent on the Site, and referring URLs

2. How We Use Your Information

We use your information for purposes including:

Providing, scheduling, and managing our services
Responding to inquiries and requests
Improving our website and user experience
Processing payments and billing
Complying with legal and regulatory requirements
Protecting the security and integrity of our Site

3. HIPAA Compliance

If you share Protected Health Information (PHI) with us, we handle it in compliance with the Health Insurance Portability and Accountability Act (HIPAA). We will not disclose your PHI without your consent, except as permitted or required by law.

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share your information only with:

Authorized employees and contractors who need the information to provide services
Third-party service providers who assist in operations (e.g., payment processors, IT support)
Legal authorities when required by law

5. Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your information. While we take reasonable measures to protect data, no method of transmission or storage is 100% secure.

6. Cookies and Tracking

Our Site may use cookies and similar technologies to enhance your browsing experience. You can adjust your browser settings to refuse cookies, but some features of the Site may not function properly without them.

7. Your Rights

Depending on your location, you may have the right to:

Access, update, or delete your personal information
Request a copy of the data we hold about you
Restrict or object to certain processing activities
Withdraw consent where processing is based on consent

To exercise these rights, contact us at the details below.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for their content or privacy practices.

9. Changes to This Privacy Policy

We may update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after updates indicates acceptance of the revised policy.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: trustathome@yahoo.com
Phone: 239-308-6101
Mailing Address: 226 Pullman Street, Lehigh Acres, FL 33974